Fiona Mackay – Special connections

Fiona Mackay is a nurse who never misses a Football Memories session.

Passionate about the history of Hearts and Scottish football, Fiona found another way to volunteer with her beloved Club during the Covid-19 disruption.

“For a few weeks now, I’ve been calling older Hearts supporters to see how they’re doing and if they need any assistance with shopping or picking up prescriptions.

We had lovely conversations! Most of the people I’ve called are in their eighties and it’s usually the children or partners who answer the phone. They are delighted to be receiving a call on behalf of the Club. It’s a great feeling knowing that someone out there actually cares enough to check on you, even better if it’s your favourite club!

Lockdown is difficult for those who live alone or can’t get out of the house. My brother is working as an infection control advisor, my sister in law does home care and my niece works in a care home. I know it really is a scary time for everyone.

I miss volunteering with Big Hearts every week. I’ve been involved in the reminiscence sessions for four years. I miss seeing everybody, but I’m proud to continue volunteering in some ways.

Being able to call Hearts fans and chat about the Club makes me feel good. At the end of the call we are just two fans having a chat! We get to know each other and share stories. All the season ticket holders I’ve called have their seats next to mine in the Gorgie Stand – I wonder if we could all meet up when all this is over!

Yesterday, one lady told me she was spending her time watching taped games with her husband. We talked about the incredible feeling when you arrive at Tynecastle before a game, going through the turnstiles… Sharing this was special. I know I will be sobbing when we’re allowed back to Tynecastle, I’m sure of it! I’m so proud to be a Hearts fan.”