» Staff


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Caryn Kerr joined Big Hearts as General Manager in May 2015 and moved into her current role as Development and Fundraising Manager in February 2018.


She brings a wealth of experience across the Scottish charitable and public sectors, including leadership roles within the Scottish Government, YouthLink Scotland and The Prince’s Trust Scotland. An experienced project manager and fundraiser, with a strong communications background, Caryn is working on developing fundraising streams for Big Hearts, including new corporate partnerships and a set of grant funding.


Caryn holds a first class honours degree of MA History & Politics from the University of Aberdeen and has a Postgraduate Diploma in PR from Queen Margaret University.


She lives in Dunfermline with her husband and two young sons and, in her spare time, can usually be found at the local pool, play park and soft play – and all before 10am!

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Craig Wilson was delighted to be appointed as our General Manager in February 2018. He initially acted as Communications & Fundraising Officer when he joined Big Hearts in September 2015.


Craig leads the general running of the charity and reports directly to the Board of Trustees. He previously supported Big Hearts on a voluntary basis and was part of the team which organised the hugely successful “Big Hearts’ Big reunion” in November 2014.


Craig has a range of experience in communications, fundraising and customer service, largely gained during 8 years working with Bank of Scotland. Craig graduated from Queen Margaret University in 2013 with an honours degree in Public Relations & Media.


As part of the Hearts’ Fans Rally Team, Craig has helped raise over £80k for Heart of Midlothian and related causes since 2012.

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Innes Shirreff joined the Big Hearts team in July 2016 as our Volunteer Development Officer.


A lifelong Hearts fan, Innes previously held roles in volunteer development at Sustrans Scotland and worked in the sustainability team at Edinburgh College, promoting low carbon behaviour change to students and staff. His main role at Big Hearts is to develop volunteering opportunities for Big Hearts supporters and our partner organisations.


He graduated in 2013 with an honours degree in Environmental Science and Outdoor Education from Stirling University.


Away from Tynecastle, he can be found at the local cinema, golf course or cycling around Edinburgh.

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Kirsty Roebuck joined the team in July 2016 as our Project Administrator, coordinating the successful delivery of Big Hearts programmes of support and liaising with partners and families involved.


She was previously a Big Hearts volunteer, helping out with the Big Hearts Zone, events and some admin jobs. As well as working with Big Hearts, Kirsty also does youth work in Edinburgh.


Kirsty graduated in 2015 with an honours degree in Psychology and Sociology from Queen Margaret University.


When not at Tynecastle, she likes to spend her time going for walks, baking or watching films.

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Charlotte Cailliez initially joined Big Hearts on a temporary basis in January 2017 as Communications and Fundraising Officer.


After graduating with a postgraduate MA in Communications & Marketing, Charlotte developed her experience during 10 years working on a wide range of awareness and engagement campaigns across social housing, transport, renewable energy and public health sectors.


Her main role in the team is to promote Big Hearts’ activity, raise awareness of the charity and support community-based fundraising.


Before joining Big Hearts, Charlotte held various volunteer positions, including 3 years as Fundraising Group Lead for the Edinburgh charity Health in Mind.